Shipping & Returns

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Delivery Services & Charges Summary

Delivery Service

This takes


Standard delivery:
Clothing - Accessories & Gift vouchers

1-3 working days when the product is in stock

Monday to Saturday

Royal Mail 1st Class Recorded Delivery or any other service at our discretion.


Nominated day Or Courier delivery:
Clothing - Accessories & Gift vouchers

Next working day when order is placed and paid for by 12 noon

Monday to Friday

Royal Mail Special delivery or FedEx Courier services




  • Deliveries to Highlands, Islands and Northern Ireland may take up to 7 working days.
  • There is only a 48 hour delivery service available for some postcodes. The earliest delivery date for orders placed on Sunday will be the following Tuesday and the following Wednesday for 48 hour delivery postcodes.

Returns Policy

At Fashion Closet we want you to be delighted every time you shop with us. For this reason we make our returns policy very simple.

If for any reason you are unhappy with your purchase, please email straight away then return the item/s to us in perfect condition within 10 working days of receiving item/s for an exchange or refund.
Please note we are unable to refund postage costs.

If you find that you have ordered the incorrect size of item then we are happy to change for different size if we have in stock, all we ask if you repay postage fee.

It is always wise to ask for proof of postage or recorded delivery as we can not be responsible for items lost in the post. Please enclose original invoice with package.

A full refund will be given in the event of a faulty item when returned with the original invoice.
For questions regarding products, please email at

or call us 0121 243 9683.

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